Refund Policy

At Kidy Books (kidybooks.pk), we strive to provide high-quality books and excellent customer service. If you are not completely satisfied with your purchase, we're here to help.

Returns & Refunds

We accept returns within 7 days of delivery, provided that:

• The item is unused and in its original packaging.

• A valid proof of purchase is provided (e.g., order confirmation or receipt).

• The reason for return falls under acceptable conditions (damaged item, wrong item sent, etc.).

To initiate a return, please contact us at:

📧 Email: kidybooks10@gmail.com
📞 Phone/WhatsApp: 0311-6856936

Refund Process

Once we receive and inspect your return, we will notify you of the status. If your return is approved:

• A refund will be issued via your original payment method within 5–7 business days.

• If the item was received damaged or incorrect, we will also cover the return shipping cost.

Non-Refundable Items

Please note, refunds will not be issued for:

• Books damaged after delivery.

• Change of mind without valid reason.

• Sale or clearance items (unless defective).

Need Help?

If you have any questions or concerns regarding your order or our refund policy, feel free to reach out:

📧 Email: kidybooks10@gmail.com
📞 Phone/WhatsApp: 0311-6856936

Thank you for shopping with Kidy Books!

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